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=**How to Apply for a Temporary OLLI Password** (C **ategory 3)** =

OLLI has arranged with UCSC University Relations to handle our financial transactions. You already have an online account that was set up when you joined OLLI. What we describe here is a way for you to get a password in order to access your account. To make sure the password you will receive is linked to your account, UCSC requires you to fill out a form to identify you. After a day or so UCSC will send you your temporary password in an email.

Once you have your temporary password, you’ll be able to log in, change your temporary password to a permanent one, and review or change your personal information which OLLI uses to communicate with you.

Please understand that the form you will fill out is used for many different constituencies in the University, so don't be surprised if some of the questions seem not to apply to you.

You may want to print out this page so it will be easier to follow the steps as you navigate the system.

Part A

Click here to fill out the form to get a temporary OLLI online account password.

1. After you click the link you'll be taken to a "UCSC Connect" page called "Account Activation Request."

2. Click on the box at the top. This indicates you accept UCSC’s terms of use and privacy policy.

3. Fill in all the rest of the fields with red asterisks after them ( * ).

4. Two thirds of the way down the page you will see a heading “Affiliation with UCSC”, click the box next to "Friend/Donor."

5. Skip all the rest of the information.

6. Click "Submit".

7. You will see a message that begins: "Your UC Santa Cruz Connect Support request has been submitted."

Within a few days you will receive your temporary password in an email message, Follow these steps to access your account:

Part B

1. Go to the login page: “ Click here ”.

2. Enter the email address indicated above.

3. Enter the temporary password indicated above. **Do not copy and paste the password into log in form** There may be unexpected errors unless you type the password directly.

4. Click the LOGIN button. Caution: Don’t click the link “Reset My Password” on the Login page. This will take you to a different area of the University’s “Connect” website that doesn’t apply to OLLI. If you see something unexpected, click the “BACK” button on your web browser and follow the directions anew.

5. You will then see the Account Information page. You will notice that there are several tabs along the top of the page. These do not pertain to OLLI. They will lead you to other UCSC “Connect” web pages. You are free to browse these but they are not part of the OLLI account process.

6. Click “Change your Password” in the middle of the page.

7. In the pop up window that opens, enter a new password and confirm it. Read the “Password Requirements” at the top of this window. Choose a password that is easy to remember but not obvious. When done click the “Change Password” button.

8. The window will close. Your password has been changed. You may receive an email message from UCSC confirming the change.

9. At the top of the page click the word “CONNECT”.

10. If you want to very and/or change any of your contact information, click the "Contact Information" tab at the top left.

11. After you have made whatever changes you wish to your Contact Information, click on SAVE at the bottom of the page.

You can now return to the OLLI main website.

Once you have renewed and set up a permanent password you will be able to sign up for OLLI activities this year, including courses, as they are announced during the year. You will also be able to update your personal information (address, phone, email) in case of changes. Just go to the OLLI website, http://ucsc-osher.wikispaces.com, and look for the link: Log on to my OLLI account.